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3 Reasons You Have High Turn Over and How to Fix It

If you are suffering from high turnover, it could be a symptom of the larger scale industry you are part of, or it can just be the systems you currently have in place just aren't working. Let's take a look at three big reasons you may have high turn-over...

How to Manage Friends After a Promotion

Many first-time managers consider the transition from being co-workers/friends to manager is the most challenging hurdle encountered when getting a promotion. If you are in this position, first, congratulations, and second, get the skills you need to be...

Labor Optimization: Start by Creating a Strong Team

Labor optimization is a very broad, and rather trendy topic these days. Nowhere does it seem more prevalent than in the retail and restaurant industries where new scheduling and minimum wage regulation roll-outs will be making a significant impact....

3 Tips to Being a Great Manager

Great managers are made, not born. Deliberately working to get the skills needed to be a manager, and then continually working to grow your skills, is a sign of a true leader. While these 3 tips relate mostly to new or first-time management, seasoned...

Changes to minimum wage and penalty rates

Since July 1st there has been an increase of 3.5% to the minimum wage, meaning that the new national minimum wage will be $18.93 an hour and $719.20 a week. This increase has affected more than 2 million Australians. This article is for informational...

Why Did Your Restaurant Managers Leave?

Why do restaurant managers leave? Why is there generally high turn-over within the restaurant industry? We've identified three main reasons cited for turn-over by restaurant managers and hope that in understanding them, restaurant owners and managers can...

First Time Managing? Prepare with These Tips

Becoming a manager is a great opportunity, but one for which you must be prepared. The more prepared you are for the new challenges you will face, the more successful you will be. You ARE going to be challenged by the new decisions, duties, and conflicts...

Managing On-Call Employees? There Must Be a Better Way

Handling the flux of customer demand, staffing and profitability is the true science of business. It is the delicate balance of it all that likely led to the concept of on-call employees to begin with – employees waiting until a specific, often within only...

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