Problem: prior to getting in touch with Zuus Workforce, retailer Anthony Slade of Shoe Shed spent 2.5 hours each week processing pays for 80 front-line retail staff in his 10 direct-to-consumer retail warehouses. He was convinced there must be an easier way! In the retail & hospitality industries, staff begin and end shifts at different times to traditional office jobs. 5-hour shifts with a 10 minute break, 7-hour shifts with half an hour break, even splits (2 or more shifts in a day) are common. As such, the hours worked per week for each staff member are sometimes difficult to schedule, difficult to track, and are often very difficult to pay, with the business owner having to calculate penalty rates and keep track of award conditions.
Solution: after looking extensively for a more automated system to reduce data entry, Anthony chose Zuus Workforce for his 10 stores for rostering, in-store time & attendance tracking, and payroll.
Each of the Zuus modules work together:
- Through Zuus, each one of Anthony’s 80 front-line staff can log in and request changes to their availability for the coming days, weeks and months;
- Using Zuus Rostering, store managers set up and cost the rosters against hour-by-hour historical sales demand from the POS, including approving or rejecting staff availability;
- In the Richmond store, employees’ time and attendance data is tracked via the ZuusTime timeclock & fingerprint scanner, ensuring they are paid correctly (in other stores this is a manual process, Richmond is a pilot for ZuusTime);
- On pay day, Anthony simply pushes a button in Zuus Payroll and the time & attendance data is synced with MYOB and payroll for their 80 staff is processed within 15 minutes.
Outcomes: using Zuus Workforce, the business owner has reduced the time required to process pays from 2.5 hours – he now spends only 30 minutes on payroll for his 80 staff each week. Anthony eliminated the wasted time taken to manually total & check for accuracy the handwritten timesheets from each store and enter those hours into an accounting program. Now he simply checks each staff members’ clock-in and -out times against the roster for accuracy and then sends the data directly to MYOB once he’s confident that the numbers represent reality.
Anthony loves the training & support he’s received through Zuus Workforce. Zuus training & support team is Australia-based and all have experience in retail environments, making them perfect to provide the free training & support that come with the free 1 month trial of Zuus Workforce.
In addition, Zuus Workforce gives his staff another communication channel with their managers; with Zuus staff can request availability changes “very useful for uni students advising their availability during the semester.”
About Zuus Workforce
Zuus is all about schedules, time & attendance and advanced labor reporting in the cloud. Established and growth businesses alike can leverage Zuus to improve transparency of labor cost data across the organization, eliminate inefficient data entry and speed up workforce management processes. Integrations with major point of sale, business intelligence and HR systems means no more redundant, double-entry data.
Zuus is the centerpiece of your workforce management plan. Zuus takes into account KPI targets, wage award rates & work orders including penalties, and staff availability. Comprising multiple cloud-based modules like payroll integrations and time & attendance based around a core of efficient and effective scheduling.
Zuus reduces labor cost percentage by 3-5% and reduces payroll admin by more than 85%.
In our design, we focus on the question “Is this better for the staff?” because happy staff give customers a great experience. Zuus Workforce empowers frontline managers to get staffing levels right by making informed decisions from actionable information and achieving a balance between employees’ needs and business requirements.
For more information about the Zuus Workforce Management platform, contact the Palo Alto team on 650-924-9241 or [email protected]