Hey, welcome! The videos below will give you a quick overview of ZUUS.
1. Employee Details
The staff list is the starting point of everything in ZUUS. Employee details, wages, jobs and availability are collected and stored to be used when managers are scheduling. We don’t collect everything about employees, just the bits of information that are relevant to producing a schedule.
2. Labor OptiX Daily View
The Daily View is part of the Labor OptiX module in ZUUS. It’s where all the scheduling takes place. All the information from the staff profile above comes together to show a manager who to put on the schedule. They’re balancing profitability with providing outstanding customer service by looking at the MetriX Pro KPI Panel on the right side of the Daily View.
3. AdaptX Labor Deployment
In the Daily View we can turn on labor deployment which uses the sales forecast from AdaptX to tell us exactly how many employees we should have on the floor for every 15 minutes of each day. Program in your labor deployment model to tell managers where to make the smartest staff changes.
4. Forecasting with AdaptX
Forecasting is part of the AdaptX module in ZUUS. It helps managers put together an accurate forecast of sales volume for upcoming weeks. These forecasts are based on historical sales imported from your Point of Sale. See zuusworkforce.com/integrations for a list of compatible systems
5. Publishing the schedule
Now a manager has put together a schedule that optimizes customer service and hits their labor targets. They’re ready to tell staff when they’re working – they’re ready to publish the schedule. The schedules go out via SMS, email, and as a push notification in the myZUUS iOS & Android apps.
6. Approving Actuals with Labor TraX
The schedule is published and staff come in to work. Of course, not everything goes to plan during the week! The Weekly View is where managers can see:
- what was scheduled for each employee
- what their punch says
- and what was actually approved
These 3 sets of shifts come together to give a manger a view on what was planned vs what actually happened throughout the week. They can compare their performance to what was scheduled, and make adjustments as each day progresses. Instead of waiting for the Profit & Loss reports to come out in the middle of next month – 6 weeks too late – they’re able to make adjustments to labor daily.
7. Variance Reporting & ZUUSorg
Now we’ve got schedules vs actual performance for each store. Variance Reporting pulls together the information area managers and senior executives to identify coaching moments.
The myZUUS iOS & Android app is free for staff to download and use. They log in with their ZUUS username & password and can see any shifts they’re assigned to, if the schedule has been published by their manager. Staff can also confirm they’ll work, drop and swap shifts with each other – all with manager approval. We recommend swapping be introduced step-by-step as your ZUUS implementation progresses.